Privacy Policy

1. Introduction

At Unmark.me, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered watermark removal service.

2. Information We Collect

We collect the following types of information:

• Account Information: When you create an account, we collect your name, email address, and authentication information from third-party providers like Google.
• Payment Information: For premium subscriptions, we collect payment details, but this information is processed by our payment processor (Stripe) and we do not store complete payment information on our servers.
• Usage Data: We collect information about how you use our service, including log data, device information, and interaction patterns.
• Images: We process the images you upload to our service to remove watermarks.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our service
• To process your payments and manage your subscription
• To notify you about changes to our service
• To allow you to participate in interactive features when you choose to do so
• To provide customer support
• To improve our service through analysis of usage patterns
• To detect, prevent, and address technical issues

4. Image Processing and Storage

When you upload images to Unmark.me:

• We process your images using our AI technology to remove watermarks
• We temporarily store your original and processed images to provide the service
• Free users' images are automatically deleted after 24 hours
• Premium users' images are stored for up to 7 days to allow for re-downloads, unless manually deleted by the user
• We do not use your images for any purpose other than providing the watermark removal service to you

5. Data Sharing and Third Parties

We may share your information with:

• Service Providers: We use third-party services for hosting, payment processing, authentication, and analytics
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities

Our third-party service providers include:

• Google (authentication and analytics)
• Stripe (payment processing)
• Cloudinary (image storage and processing)
• Vercel (hosting)

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Your Data Protection Rights

Depending on your location, you may have the following rights:

• The right to access, update, or delete the information we have on you
• The right to rectification (to correct inaccurate information)
• The right to object to our processing of your personal data
• The right to restriction (asking us to restrict the processing of your data)
• The right to data portability (asking for a copy of your data in a usable format)
• The right to withdraw consent (for processing based on consent)

9. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@unmark.me.